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Platinum Level Support
Platinum Level Support
Do you already have a social media presence but you are not ready for outside management?
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Our platinum level support might just be the thing for you.
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Our dedicated team of social media gurus can assist you in running your accounts. We have content development capabilities and platform engagement services.
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Platinum level support services are highly effective ways to improve your ROI from social media. Content development is very time consuming. Outsourcing a time consuming task with a relatively low ROI can allow for your team to focus on more profitable assignments. Additionally, the same can be said about engagement. Although social media engagement has a very high return on investment, the task is very tedious and time consuming. A single individual will easily get burnt out and lack a customer service-like approach.
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Included in this strategy are things such as:
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Content Development
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3 Weekly posts created for each platform
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Pre-optimized with Hashtags, Keywords, Links, etc.
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Customer Engagement
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Full Service, cross-platform engagement​
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25-hour per week for 3 platforms
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Assistance, Comment and Online Review Responding
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Additionally Included:
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25 Image Photoblast
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Customer Issue Report
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Customer Suggestion Box
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*BILLED MONTHLY*
Why Engagement Is so Important
Customer engagement is one of the most underrated and highest ROI tasks. Engaging with your customer's can be vital to your brand's reputation. Good customer support and service is rare in today's business environment. Showing your customer's that you care is a great way to stand out. Additionally, engaging with your audience on social media is essential for maintaining and improving your social media's effectiveness. Social Media platforms have algorithms which heavily rely on interaction between parties. The more interaction, the more your accounts appear to others.